Last Updated: September 19, 2026

Introduction

9CAMPNOU (“we,” “our,” or “us”) operates the website 9campnou.com and store.9campnou.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our digital products.

Data Controller

The controller of your personal data is Adrian Bialkowski, trading as 9CAMPNOU:

  • NIE / NIF: Y5114783B
  • Address: Carrer Sant Elm 71, 4-3, 08003 Barcelona, Spain
  • Email: hello@9campnou.com

For any question about your personal data, contact us at hello@9campnou.com.

Information We Collect

Information You Provide

  • Name and Email Address — when you purchase products, subscribe to our newsletter, or contact us
  • Payment Information — processed securely through Stripe (we do not store payment card details)
  • Communication Data — any messages you send us via email

Information Collected Automatically

  • Usage Data — pages visited, time spent, clicks, and navigation patterns
  • Device Information — browser type, operating system, IP address
  • Cookies — see our Cookie Policy for details

How We Use Your Information

We use your information to:

  • process and deliver your digital product purchases
  • send order confirmations and download links
  • respond to your inquiries and provide customer support
  • send marketing emails (only with your consent)
  • improve our website and services
  • comply with legal obligations

Legal Basis for Processing (GDPR)

We process your data based on:

  • Contract Performance (Art. 6(1)(b) GDPR) — to fulfill your orders
  • Legitimate Interest (Art. 6(1)(f) GDPR) — to improve our services and prevent fraud
  • Consent (Art. 6(1)(a) GDPR) — for marketing communications; you can withdraw it at any time
  • Legal Obligation (Art. 6(1)(c) GDPR) — to comply with tax and accounting laws

Data Sharing and Disclosure

We share your information only with:

  • Payment Processors — Stripe (for payment processing)
  • Email Service Providers — to send transactional and marketing emails
  • Analytics Services — Google Analytics (anonymized data)
  • Authorities — when required by law or to protect our rights

We never sell your personal information to third parties.

Your Rights (GDPR & CCPA)

You have the right to:

  • Access — request a copy of your personal data
  • Rectification — correct inaccurate information
  • Erasure — request deletion of your data
  • Restriction — limit how we process your data
  • Portability — receive your data in a transferable format
  • Objection — opt out of marketing communications
  • Withdraw Consent — at any time, without affecting the lawfulness of processing before withdrawal

To exercise these rights, contact us at hello@9campnou.com.

You also have the right to lodge a complaint with a supervisory authority — in Spain, the Agencia Española de Protección de Datos (aepd.es); in Poland, the President of the Personal Data Protection Office (uodo.gov.pl); or with the authority in your own country of residence.

Data Retention

  • Purchase Records — 7 years (for tax purposes)
  • Email Subscribers — until you unsubscribe
  • Website Analytics — 26 months (Google Analytics default)

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL/TLS encryption for data transmission
  • secure payment processing via Stripe
  • regular security updates and monitoring
  • limited access to personal data

However, no method of transmission over the internet is 100% secure.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place through:

  • the EU–US Data Privacy Framework
  • Standard Contractual Clauses
  • adequacy decisions by the European Commission

Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or to exercise your rights, contact us:

Data Controller: Adrian Bialkowski (9CAMPNOU)
NIE / NIF: Y5114783B
Email: hello@9campnou.com
Address: Carrer Sant Elm 71, 4-3, 08003 Barcelona, Spain

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